Technical Support

We create a link with our customers to provide not only maintenance support, but we strive to be a technology resource for the latest news in what is happening in the world of machining and it's relationship to the jewelry industry.

Software Support

Our RingTurn v6 software is being updated constantly and we provide needed support in the form of updates as we refine, improve and add new features.

When necessary, we can remotely access your machine by using Team Viewer to upload software, perform system checks and adjust parameters directly from our office to your office anywhere in the world.

Maintenance Support

We experience very few maintenance issues because we use world class components. If there is a problem, we can have parts shipped to you anywhere in the world.

Our core suppliers FESTO, FAGOR and Phoenix Contact have distribution points around the globe.

FAGOR Automation has downloadable manuals and software as part of their support portal. You can click on the logo to the right to visit the portal or download the RTL related manuals in English below:

8055iT Installation Manual

8055iT Operating Manual

8055iT Programming Manual

8055iT Error Solutions

Fagor Communication Software Win DNC

Spare Parts Support

If it's a machine specific part, we have parts stocked in our CA & AZ warehouses for immediate shipment.

Material Sources

Are you trying to source material and running into dead ends.

We work with the leading suppliers to assist you in your raw material needs.